British Columbia (BC) Security Guard License Practice Exam

What information should a security personnel record when interacting with emergency services?

1. Only their assessment of the situation

2. Incident or case file number

3. Name and rank of personnel

4. (b) and name or rank of the personnel

The correct answer is: (b) and name or rank of the personnel

When security personnel interact with emergency services, it is essential to record detailed and relevant information to ensure effective communication and continuity of incident management. This includes documenting both the incident or case file number, which provides a reference for all involved parties and facilitates follow-up on the case, and the name or rank of the personnel involved. This ensures accountability and allows for efficient coordination between security personnel and emergency responders. Having the incident or case file number helps streamline the process of tracking the incident through the legal or administrative systems, while recording the name or rank of personnel involved ensures that there is a clear chain of communication and that any necessary follow-ups can be conducted with the appropriate individuals. In this context, recording just an assessment of the situation or only the name or rank of personnel does not provide a complete or effective record of the interaction, which is why those alternatives do not encompass the necessary details required for proper documentation. Therefore, capturing both the incident or case file number and the name or rank of personnel provides a comprehensive approach to documentation that is vital in emergency situations.