British Columbia (BC) Security Guard License Practice Exam

What is blocking in the context of tactical communication?

1. A technique to agree with every claim

2. A method to rebut every argument raised

3. An approach to avoid conflict

4. A practice of undermining authority

The correct answer is: A method to rebut every argument raised

In tactical communication, blocking refers to a method used to rebut arguments that may cause discord or escalate a confrontation. The purpose of blocking is to counter objections or challenges in a way that maintains control of the situation and effectively communicates the speaker's stance. This practice allows the communicator to clarify their position and prevent the conversation from veering into unproductive territory. Blocking has an essential role in maintaining the effectiveness of security personnel, as it helps ensure that conversations remain focused and constructive, particularly in high-pressure situations where emotions may run high. This technique enables security professionals to assert their authority while minimizing the potential for conflict or misunderstanding. The other options don't align with the true definition of blocking in this context. Agreeing with every claim doesn't hold the essence of tactical communication, and avoiding conflict lacks the necessary engagement that blocking requires. Additionally, undermining authority contradicts the fundamental principles of tactical communication, which aim to uphold professionalism and clarity.