British Columbia (BC) Security Guard License Practice Exam

What is the main goal of tactical communication?

1. To threaten the subject

2. To gain voluntary compliance from the subject

3. To inform the subject of their rights

4. To prolong the conversation

The correct answer is: To gain voluntary compliance from the subject

The main goal of tactical communication is to gain voluntary compliance from the subject. This approach focuses on using clear, respectful, and effective communication techniques to persuade individuals to cooperate, thereby achieving a positive outcome without resorting to force or intimidation. By fostering an environment of understanding and dialogue, security personnel can create a safer situation for both themselves and the subject involved. Tactical communication relies on key strategies such as active listening, empathy, and establishing rapport, all aimed at encouraging compliance rather than coercing it. This is essential in maintaining a professional demeanor and ensuring that interactions do not escalate into conflict. Other options may suggest less cooperative or less effective approaches, which do not promote a constructive engagement with the subject and can lead to misunderstandings or increased tensions. Thus, gaining voluntary compliance is foundational to effective security practices.