British Columbia (BC) Security Guard License Practice Exam

When approached by the media, what should a Security Professional (SP) do?

1. Provide information as needed

2. Refer them to representatives of the employer/client

3. Speak on behalf of the company

4. Ignore the media

The correct answer is: Refer them to representatives of the employer/client

When approached by the media, referring them to representatives of the employer or client is the most appropriate response for a Security Professional. This approach ensures that the information shared is accurate and aligns with the organization’s communication policies. Security professionals are not typically trained to handle media inquiries, and addressing media questions can lead to the dissemination of incorrect information or unauthorized statements that could potentially harm the organization's reputation. By referring the media to designated representatives, the security professional maintains a boundary between their role and the responsibilities of those trained in public relations or communications. This helps to ensure that all statements made to the press are officially sanctioned and reflect the views of the organization as a whole. This method also protects the security professional from potential liability that could arise from making public statements without proper authorization. Engaging with the media directly, speaking on behalf of the company, or ignoring their presence may lead to misunderstandings, misrepresentation, or could even escalate a situation that requires a coordinated response from the organization. Recognizing the limitations of one's role and directing inquiries appropriately is crucial in the context of a security professional's duties.