British Columbia (BC) Security Guard License Practice Exam

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Which of the following is NOT part of the "great persuaders" used in the "Negotiator" tactical communications technique?

  1. All options shown are part of the technique

  2. Empathy

  3. Assurance

  4. Authority

The correct answer is: All options shown are part of the technique

The "great persuaders" utilized in the "Negotiator" tactical communications technique typically encompass elements that help to build rapport and effectively influence others during negotiation. In this context, empathy, assurance, and authority are indeed core components of the persuasion strategy. Empathy involves understanding and acknowledging the feelings and perspectives of others, which can create a connection and foster trust in negotiation situations. Assurance refers to providing confidence and support, helping to alleviate fears or concerns the other party may have. Authority relates to establishing credibility and demonstrating expertise, influencing the outcome based on trust in the negotiator's knowledge and judgment. Since empathy, assurance, and authority are recognized as integral to the negotiation process, the correct answer confirms that these elements are part of the "great persuaders." Therefore, stating that all listed options are part of the technique accurately reflects the role each component plays in effective negotiation tactics.