British Columbia (BC) Security Guard License Practice Exam

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What does the "teacher" technique in tactical communication involve?

  1. Instructing the subject to stop their behaviour

  2. Explaining why the subject must comply and the consequences of non-compliance

  3. Providing examples of acceptable behaviour

  4. Offering rewards for compliance

The correct answer is: Explaining why the subject must comply and the consequences of non-compliance

The "teacher" technique in tactical communication primarily focuses on educating the subject regarding the importance of compliance and the potential consequences of not adhering to instructions. This approach emphasizes clarity and understanding, ensuring that the person being communicated with fully grasps why certain actions are required of them. By outlining both the rationale behind the request and the repercussions of failing to comply, this technique aims to foster cooperation and reduce resistance. The technique operates under the principle that informed individuals are more likely to comply willingly if they understand not only what is expected of them but also the reasons behind it. This method contrasts with other techniques that may rely solely on authority, threats, or incentives without addressing the cognitive aspect of decision-making in high-stress situations. Through this educational approach, security personnel can effectively manage confrontations and encourage safer outcomes.

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